Help & Contact

Please contact us if you have a problem. We can usually remedy any problems within a day. If you just want to say hello, vent over politics, or tell us a dirty joke – that’s OK too.

You may also contact us by filling out the contact form.

Frequently Asked Questions

If you purchased 1 or 2 DVDs without a case, they are shipped USPS letter rate with no tracking…so knowing precisely where they are is impossible. Because of inconsistencies with the post office, we ask that customers wait at least three weeks for the shipments to show up. Most will arrive much faster than that, but our experience on ebay has taught us that there are times when shipments can take up to 3 weeks to arrive. Our tax dollars at work.

All shipments in the case and of 3 or more DVDs without a case are shipped USPS First Class Parcel Post or Priority Mail with tracking.  Most shipments via these methods arrive within a week, but occasionally can take up to 2 weeks. All shipments are shipped same day except on weekends…we don’t work weekends.

This was our business model on ebay, and we want our returning ebay customers to continue having this option. It is the least expensive way to buy an adult DVD from a top studio, and you can always pick up cases locally for next to nothing.

We will replace it if possible or refund your purchase. Most of the time we will not ask for the DVD to be returned if it is defective or broken. Damage during shipping is extremely rare, although DVDs shipped without a case can sustain some cosmetic scuffing from postal sorting machines. This rarely affects playback. If you prefer DVDs that are pristine and suitable for framing – purchase them in the case.

No. There’s actually a law against that. We purchase all DVDs directly from the studios and their authorized distributors. In many cases we’ve been dealing with the people who own these studios for decades. They are friends. The studios understand our business model and give us great deals as a result. Because our customers have the option to buy them without the case does not mean they are not ‘new’. They are simply new without a case.

Adult DVD Hub Policies

Terms & Conditions

The DVDs for sale on this website are for the sole use of adults over the age of 18 or 21 depending on the laws of the community where you reside. By viewing the content, and purchasing products from this website you agree under penalty of perjury that you are of the legal age to do so, and that this material does not violate the community standards of your local jurisdiction. Furthermore, you consent that you will not redistribute this adult content to anyone not of legal age to view, purchase, or otherwise possess these products or material. All actors and models depicted in these photos and DVDs were 18 years of age or older at the time of production. All sexual activity depicted in this material is mutually consensual. All relationships depicted in these DVDs are purely fictitious. These videos are exempt from and fully compliant with U.S.C. 18 Sec 2257. Model Releases and relevant 2257 information can be obtained from the Custodian of Records listed on both the DVD and cover art.

The site contains sexually
explicit material.

Enter ONLY if you are over 18